To return an item purchased online, you must receive a Return Authorization Code via email from Lohibition customer service. This Return Authorization must be clearly printed on the outside of the return shipping box. Packages mailed without a Return Authorization Code will not be opened under any circumstances and no refund will be given.
Items eligible for return must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Custom orders of any nature can not be refunded or returned. Perishable goods such as botanicals, food, flowers, perfumes or cleaning products, beverages, elixirs, vitamins or suppliments cannot be returned/exchanged. We also do not accept products that are considered intimate such as bras of any sort, undergarments, swimsuits or sanitary goods. We do not accept returns of hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Custom orders of any kind.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer unless you are specifically instructed to. Doing so forfeits any eligible return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
All sale items are final sale. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org Gifts
If the item was marked as a gift when purchased and shipped directly to you as a gift, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping For Returns
You will be responsible for paying for your own shipping costs for returning your item unless the item was faulty or your order was incorrect. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item. We are not responsible for lost or stolen or damaged packages